A journey map allows you to walk in your audience’s shoes. It allows you to understand your own organization as an outsider.
“Personas breathe real life into your audience so you don’t fall into the trap of depersonalizing your customers by thinking of them as users, rather than considering real flesh-and-blood people,” writes Ahava Leibtag.
Match your social media efforts to your core values as an organization. You want achievable goals, yes, but first you need to have the right goals.
There are many benefits for nonprofits and purpose-driven organizations when they partner with for-profit companies. How might your organization reap those benefits?
Your why is at the core of all of your messaging. It is both the most important thing to communicate to your audience and also the belief that informs every single story or image you share.
I've been inspired by the teaching I've done through the Ignite Academy to write down, all in one place, the ideas that help purpose-driven organizations reach their audiences and ignite real action.
Your digital media strategy should start with the big questions first. No. 1: Why? What are you hoping to achieve as an organization? Then ask how social media can help reach those goals.
When you write for the Internet, you write for the whole world. But how should your organization make sure that its content is easy to understand, helpful, and appropriate for an international audience?
Your ability to engage with the world depends on your ability to see, and respect, just how diverse the people around you are.
In the past year, not only has low-quality, click-bait content reached a fever pitch in our newsfeeds and on the websites we frequent, but the consequences of click-bait have begun to be felt in American culture, journalism, and political life.